Bigrock is a web service provider that offers web hosting services, domain registration and site creation services to customers worldwide.
Their services cover small businesses, medium-sized ones and enterprises of various degrees.
With over 6 million domains running successfully and with more than 10 years of experience serving customers worldwide, Bigrock is simply the go-to service provider for your web services.
Some of its distinct characteristics and trademarks include 99.9% server uptime, 660ms average period of request response, dedicated customer support, impressive turnaround time, round-the-clock on-site monitoring, free email accounts and the availability of Bigrock coupons.
This article provides a systematic guide on how to change name servers with Bigrock as well as other equally important information. Apart from the expertise, every website owner should have a basic knowledge of the tools involved in the processing of his or her website.
Firstly, I will explain some of the complex terms you might have been overlooking for years of website and hosting ownership.
#1. What is a Name Server?
A name server is a specialized server on the Internet that processes requests and handles queries from a local computer. It locates the domain name of various websites and load its various services.
Think of a name server as a phone book that contains number of friends that you might possibly want to call. You don’t remember all their numbers offhand do you? But you do remember their names.
That’s exactly what name servers do for us on the internet. If you want to visit Bigrock.in for example, you only need to remember bigrock.in and not numbers i.e. the IP address of Bigrock.
#3. How does Bigrock offer this service
Bigrock is India’s number one web host and is very renowned for its efficiency, effectiveness, and quality of service delivery. It renders hosting services to its customers and one of the ways by which it does this is by managing web servers for its clients.
A DNS software is what facilitates the transfer of data from a web server to any related Domain Name System. Bigrock has made this very easy for its clients as they have already installed this software on the web server. This web server is what is called a Name Server.
#5. How to Change Name Servers with Bigrock?
If you already have a hosting account with Bigrock, to ensure that your website can be looked up on the web, you have to update the name server details and changing the name servers is the major step to updating those details.
This change and the update are done on your control panel and Bigrock has made this feature a Do It Yourself by offering a very easy to use cPanel.
- Step 1: Log in to the Control Panel (cPanel)
The first step to changing name servers with Bigrock is to log into the control panel. Enter Bigrock’s address – https://bigrock.in – into the address bar of your browser.
Now, on the top right-hand corner of the homepage, you would find a link titled “My Account” placed in a grey box.
Click on this link to be directed to the login page. The login page has two input boxes with each having a placeholder.
The upper box takes in the username, typically the email address used to register your account with Bigrock, while the lower one is for your password as shown by the password placeholder in the box. Enter both values and proceed to click on the Login button below the boxes.
Should you get an error feedback such as invalid username, check the username to be sure that it’s the correct one and that no spaces or extra symbols are in the email address you entered.
Should the case be of a forgotten password or invalid password, click on the reset password link. You’d be required to enter your email address to receive reset instructions to gain access to your control panel.
Also, if you get a message saying ‘Your control panel has been disabled by Bigrock’ , do contact the Bigrock support team. You can react them at https://support.bigrock.com.
- Step 2: Choose the domain name to be updated
After you are logged in to your control panel, a new page would pop up. At the top of the page, you would find a navigation bar with a blue background color. The Bigrock page is very user-friendly as it makes navigation very easy for its users.
The bar has four tabs to choose from namely; Manage Orders, My Billing, Settings, and Help. It also has the Home icon on it for an easy and convenient switch back to the home page.
Click on the Manage Orders tab. A drop down box sub-diving the tab into List/Orders, Transfer Domain, Bulk tools, etc. would appear.
Click on List/Orders. This brings up the list of domain names that you have registered with Bigrock.
Proceed to click on the domain name you wish to change its name servers. However, if the domain has been suspended or locked, you would need to unlock such before this process can be continued.
- Step 3: Note the name server details
After choosing the domain(s) that you want to change its name servers, a new window displaying a couple of name servers would pop up. Note down these names as they are the servers designated for your hosting server space.
- Step 4: Click on Name Servers
Now, close the pop-up window and scroll up the page to locate the Domain Registration section.
The section is divided into Contact details, Policy Protection, Child Name Servers, Domain Secret, Name Servers, Theft Protection tabs. We are concerned with the Name Servers in this case hence go ahead to click Name Servers.
- Step 5: Add your domain name servers
Afterwards, a pop-up box will appear showing the default name servers. Clear the field of each default name server from name server 1 to name server 5. Bigrock gives you 5 fields to enter your name servers so you can enter as many that you want to use for your domain but Bigrock requires that at least two name servers have to be maintained for your domain name.
This requirement is evident from a red asterisk just after Name Server 1 and Name Server 2.
The other servers are just to provide a bit of redundancy and backup such that if any of the first servers failed, you can still be assured of an uptime. These name servers are used to point your domain name to your website.
- Step 6: Click on “Update Name Servers” to save your changes
When you are done entering your domain name servers, you have to save it for the change to be effected.
To do this, click on the Update Name Servers button at the bottom of the pop-up box. Thereafter, you would get a pop-up message that says “The Name Server details have been successfully updated”. Your website should begin appearing in a browser minutes after.
Note, however, that it would take about 24-48 hours before you website can be available on the world wide web because that is the standard time frame for a process called DNS propagation.
Basically, it is a process of clearing the cache and refreshing according to the Time To Live (TTL) of the server. After this is done, your site can now be visited. This process cannot be hastened because no one Internet Service Provider (ISP) or company controls this process.
You can confirm if your domain has been propagated by using a domain routing tool or checking the routing sequence of your website on your computer. If it shows that your server is with Bigrock, then it has been propagated.